Build a Super Virtual Team
Now’s The Time To Build A Virtual Super-Team. Here’s How.
Before the SARS-CoV-2 and COVID-19 outbreak, millions of Americans worked from home. Suddenly, tens of millions more are doing it for the first time. This includes many managers getting their first taste of attempting to keep projects on track virtually, with no clear sense of when normalcy will return.
In fact, the old normalcy may never return. So how can managers make an effective adjustment?
Change management expert and workplace psychologist Bill Dyment has been actively coaching organizations for years in how to build high-performance virtual teams. Dyment says the keys are:
· empathy for the differing needs of members of the team;
· the development of a “virtual team charter”; and
· the ability to bring a human touch to virtual community.
“In 2018, about five million employees worked remotely,” Dyment says. “That represented only a small fraction of American workers—about 3.6% of the workforce. But over the past two weeks alone, these numbers swelled significantly.”
More than half of all U.S. workers could work from home, Dyment estimates. The coronavirus pandemic is throwing many of them in the deep end of the pool, and it seems likely that many will handle the adjustment and make it a more regular part of their lives.
Dyment notes that large chunks of the workforce don’t have that option, even if they would like it. As Tara Law reports in Time, “those who work remotely tend to be both better-educated and wealthier. Among workers ages 25 and older, 47% of workers with a bachelor’s degree or higher worked from home sometimes, according to BLS data, compared to just 3% of workers with only a high school diploma.” Additionally, some positions, like physicians and first responders, generally can’t phone or email it in.
But for those managers and their teams who are now working from home, Dyment, the author of The Leader’s Guide to Executive Coaching, offers three tips for creating a virtual super-team.
1. Empathize. Recognize that every worker’s home situation may be quite different.
“It’s important to understand that the tectonic shift from office-to-home work will be managed differently by all industries and workers,” Dyment says. For example, a school administrator may have a far easier time adjusting than a teacher with minimal past experience with virtual instruction.”
Some people, of course, have been practicing for this moment for years. Others are eager to join them.
“Many introverts will—tongue-in-cheek—express secret delight about how they’re now mandated to self-isolate and work exclusively from home,” Dyment says. But, of course, different workers will have different personalities and home-office environments. “Colleagues who have young children, who are home for the next few weeks or months, may be faced with a much heavier burden working from home than a single person living alone who may frankly appreciate the extra quiet time and 10-foot commute,” he adds.
2. Create a Virtual Team Charter.
How can a manager create a remote-working environment in which each person’s distinct situations and talents are taken into account?
The best virtual teams operate from a “virtual team charter,” according to Dyment. “A virtual charter is a short but meaningful set of principles that ensures that all team members contribute equally in a virtual workplace, and which guide the rules of engagement online,” he says.
He says that taking the time to create this “living document,” which can evolve over time, is a key to creating the structure, expectation and accountability a high-performing virtual team needs.
3. Don’t Make It All Business. Instill a Sense of Community.
“It’s much harder to lead when you can’t see others’ faces,” one talented executive observed this week while adjusting to remote management. Indeed, in a virtual world, all the helpful interpersonal cues that we get through in-person encounters are missing.
“Smart teams can make up for this deficit by setting up practices that compensate for the lack of face-to-face connection,” Dyment says. “The generous use of video helps, along with time during virtual calls for a rotating show-and-tell moment, goes a long way to help team members feel connected.”
He also recommends making space from humor, which often comes simply through candor in awkward and vulnerable circumstances.
“I spoke during a webinar just today,” he says, “where my host had the group in stitches describing where he was speaking from—his college-aged daughters’ old bedroom. He revealed to us, as he seriously described the direction the organization would be taking, that he was, at that moment, sitting on his daughter’s tiny pink chair. Secretly, we could all relate to the often crazy set-ups we have had to make do with as we’ve transitioned to being virtual workers!”
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3 Ways You Can Help Your New Hires to Succeed Filling a vacant position is expensive, and unless you do these three things, it's liable..
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Nov 15, 2018A Successful Meeting
Three Ways To Prevent Someone From Stealing Your Spotlight In A Meeting We've all been there at one point or another. You're in a meeting,..
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Oct 26, 2018Recruitment in Cyprus
Recruitment in Cyprus - Thoughts and Ideas from Advance Career Team Read the detailed interview published on TopJobsCyprus website and share your comments and ideas!..
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Oct 19, 2018Find Career Clarity!
How To Find Career Clarity Using Three Top Career Theories Feeling like you need to make a career pivot because your job isn’t a good..
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Oct 12, 2018Integrators VS Segmentors
Are your employees integrators or segmentors? An organization has both integrators and segmentors. Being a segmentor is a tough ask. If you choose to be..
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Sep 21, 2018What Motivates You to…
What Motivates You to Work? That paycheck will never be big enough if it's the only reason you're going to work. Each of us respond..
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Sep 14, 2018Update Your Resume
Updating Your Résumé Might Mean Updating Yourself It seems like a total no-brainer: you should update your résumé and online profiles when you are job..
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Sep 7, 2018Tap Into Your Motivation!
Putting Yourself In Drive: How To Tap Into Your Motivation The one common component in every great success story is motivation: an ever-elusive elixir that..
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Aug 31, 2018Enhancing your job search
How To Bounce Back When The Job Search Gets You Down With a dream job in mind, an updated résumé in hand and responses to..
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Aug 17, 2018Social media can cost…
When 'What Happens In Vegas' Ends Up In Your Job Search What happens in Vegas really doesn’t stay there. That “funny” picture about that..
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Aug 10, 2018Avoid Summer Slump
How To Improve Productivity For Yourself And Your Team This Summer July and August are historically bad months for productivity. It might be the warm..
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Aug 3, 2018Emotional Intelligence at Workplace
How To Develop More Emotionally Intelligent Employees In the quest to develop leaders who will foster a culture of equity and inclusion in the workplace,..
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Jul 6, 2018Hiring the right people?
5 Steps to Hiring the Right People for Your Business "Hire slow, fire fast" is great advice, but it's not always easy to follow. The..
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Jun 29, 2018Ready for Entrepreneurial Success?
4 Entry-Level Jobs That Will Prep You for Entrepreneurial Success Success is a journey, not a destination, so think hard about where to start. Entrepreneurship..
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Jun 22, 2018Simple Work-Life Balance
Work-Life Balance Is Simple. To Succeed at Work, Get a Life. With the right balance of health and business, entrepreneurs can maximize productivity. The Organization..
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Jun 8, 2018Back On Track
How to get back on track when you’re having an unproductive day A rocky start shouldn’t dictate your entire workday. Do these things to reverse..
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May 4, 2018Strategic Workforce Tools
Your Workforce Tools Are More Strategic Than You Might Think This is not a typical article about attracting talented job candidates or retention — while..
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Apr 20, 2018Engagement Strategy
Don’t Let ‘Meaning’ Be Missing From Your Engagement Strategy Meaning is one of the five keys in building employee engagement and it may be the..
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Mar 30, 2018Inspire Change In Your…
4 Ways To Inspire Change In Your Employees Have you ever listened to a speech that inspired you so much, you were ready to make..
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Mar 23, 2018Employees Feel and Act…
7 Ways to Incent Employees to Feel and Act as Owners Building accountability into your business culture is a leadership process. It can't be driven..
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Mar 16, 2018Don’t Shuffle People Into…
Don't Shuffle People Into the Wrong Job Just Because They're Already on the Payroll You grow your company by putting proven performers where you need..
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Feb 26, 2018Minimise Workplace Negativity
Tips for Minimizing Workplace Negativity To Deal with Negativity in the Workplace, Use These 9 Tips Nothing affects employee morale more insidiously than persistent workplace..
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Feb 16, 2018Fail at Switching Jobs?
This Is the No. 1 Reason Why People Fail at Switching Jobs (and What to Do About It) There's a reason changing careers is so..
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Feb 9, 2018The future Workspace
Why a Coffee Shop Will Probably Be Your Workspace Within 10 Years As the gig economy grows, there are both social and scientific reasons why..
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Feb 2, 2018A Technique To Get…
Didn't Get Your Dream Job? This 1 Technique Could Get You a Second Chance Every job seeker experiences this at least once, if not several..
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Jan 26, 2018Prepare new employees for…
The Best Way to Set New Employees Up for Success Create an onboarding program that's both meaningful and memorable Congratulations; you've just hired a terrific..
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Jan 19, 2018First Hour, Day, Week,…
Do This In Your First Hour, Day, Week, And Month Of Your New Job Getting settled into your new job is the ultimate act of..
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Jan 12, 2018Make 2018 a Productive…
11 Expert Tips To Make 2018 Your Most Productive Year Ever Could eating cake for breakfast and never listening to your voicemail help you get..
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Jan 5, 20187 Ways Modest Leadership…
7 Ways Modest Leadership Increases Team Success When we imagine the traits of successful leaders, whether they are managers, high level executives, CEO's or owners..
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Dec 15, 2017Employee stress during Christmas
Managing employee stress during the festive period More than half of employees feel stressed in the weeks leading up to Christmas, with most calling for..
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Dec 1, 2017Appreciating your employees
How to Avoid the No. 1 Reason People Leave Their Jobs William James, the father of psychology, stated that the most fundamental psychological need is..
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Nov 10, 2017Your Impact at Work!
What Is Your Impact? We keep throwing this word around called "impact." Do you know what your impact is and how would you define, discover,..
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Oct 13, 2017Working for small companies
Why You Should Consider Working For A Small Company Eighty-four percent of small-business employees are happy in their current job, according to the 2017 Aflac..
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Sep 15, 2017Lost your Job?
Nine Things You Should and Shouldn't Do If You Lose Your Job Most of us wouldn’t think to associate the words "joblessness" and "fun," but..
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Aug 25, 2017Top 10 Benefits Of…
Top 10 Benefits Of A Workplace Wellness Program When Google opened up in the 90s it took a unique approach to employee satisfaction. In an..
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Aug 16, 2017Write your first CV
It's all about potential: how to write a CV with no work experience Follow these tips to stand out among competing candidates – from research..
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Aug 10, 2017Friends and Career
Being Too Busy for Friends Won’t Help Your Career Friendship matters. Everything we do to succeed in our careers is improved when we’re supported by..
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Aug 4, 2017Is it time to…
The Best Ways to Reward Employees. Having an effective reward program in place can help solve many of your HR issues. Every company needs a..
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Jul 28, 2017Burnout: exhausted or lonely?
Burnout at Work Isn’t Just About Exhaustion. It’s Also About Loneliness More and more people are feeling tired and lonely at work. In analyzing the..
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Jul 21, 2017People don’t take HR…
People Don’t Take HR Seriously; Here’s Why That’s Dangerous Legacy beliefs like being the bad guy and a lack of strategic vision isolates HR, and..
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Jun 30, 2017Career Development
Think Strategically About Your Career Development In a world where the average employee sends and receives 122 emails per day and attends an average of..
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Jun 16, 2017Diversity and Inclusion
Diversity Doesn’t Stick Without Inclusion Leaders have long recognized that a diverse workforce of women, people of color, and LGBT individuals confers a competitive edge..
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Jun 2, 2017Advance Your Career
How To Advance Your Career In A Crappy Entry-Level Job Yes, you can still bring yourself one step closer to snagging that dream job even..
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May 2, 2017Employee Burnout
What causes burnout and how it can affect both the employees and the organisation How HR Can Help Prevent Employee Burnout An engaged workforce. It's..