How To Effectively Answer The ‘What Do You Do?’ Question
What do you do? It’s a question that comes up repeatedly at both virtual and in-person networking events. It’s a dreaded question. You tell people what you do “I’m a doctor, lawyer, accountant” and then there is an awkward silence. How exactly do you respond to a statement like that?
Conversations are like ping-pong. There needs to be a back and forth, a natural and sustained cadence. To do that you need to understand the rhythm of a conversation. A statement is made, a question is asked, another statement is made, another question or comment is made, and so on. If you don’t know where to start the conversation, you might be interested in my Forbes article on how to initiate a conversation with a stranger.
If you get the dreaded “What do you do?” question, instead of telling someone what your profession is, tell people what problem you solve. This opens up a floodgate of potential follow-up questions. Consider the rewording of these introductions for some popular professions:
Doctor
Letting someone know you are a doctor tells them very little, other than the fact that you went to medical school and trained for many years. What kind of doctor are you? For example, if you are a neurologist, go deeper into the problem you are trying to solve. Perhaps you help alleviate migraines or are working on Alzheimer’s prevention. This opens the door for countless follow up discussions as most people know someone who suffers from migraines or Alzheimer’s. Perhaps they’ll ask why you picked this specialty or how much you appreciate that someone is looking at ways to prevent Alzheimer’s and why.
Chief Operations Officer (COO)
Instead of sharing that you are a COO, which can mean a whole host of varying responsibilities, telling someone that you manage 5,000 employees and processes in Silicon Valley as you develop new social media platforms, gives the conversation more context.
Potential follow-up questions might dive into a deeper understanding of what the new social media platform will do, who is the target audience, when will it be launched, how is it different from what is already on the market.
College Professor
I work to educate the next generation of budding entrepreneurs while teaching them how to write impactful business plans, pitch their ideas, and get seed funding, gives someone a visual of what you do.
A follow-up question might delve into how long you’ve been teaching, how students today are different from when you first started teaching or what is the favorite pitch that you heard.
Scientist
I am working on a treatment for _____. I study _______.
Your conversation partner might ask you how you became interested in this topic, how long you’ve been studying it, or where you work.
Vice President of Student Affairs
Telling someone that you manage all of the non-classroom time (that’s XXX hours per week) for 7,000 students is a great deal more informative than the title, which probably means little to someone, not in the industry.
This introduction might lead to a discussion of what are the most popular activities, Greek life on campus, and the sorority/fraternity friends you are still in touch with, or what activities they would most like to host and how you could possibly help with that.
Lawyer
There are so many types of lawyers, so telling someone the title doesn’t actually tell them very much. If you tell them that you investigate sexual harassment claims, that’s a different story.
Your conversation-mate might follow up by asking if these claims have increased since the #MeToo movement, or ask how this has changed now that much of the workforce is virtual.
Your title is not nearly as glamorous or informative as telling people the problem you solve. By making this slight pivot in telling people what you do can open up an entire dialogue, find shared interests, and possibly new opportunities.
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Are your employees integrators or segmentors? An organization has both integrators and segmentors. Being a segmentor is a tough ask. If you choose to be..
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Sep 21, 2018What Motivates You to…
What Motivates You to Work? That paycheck will never be big enough if it's the only reason you're going to work. Each of us respond..
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Sep 14, 2018Update Your Resume
Updating Your Résumé Might Mean Updating Yourself It seems like a total no-brainer: you should update your résumé and online profiles when you are job..
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Sep 7, 2018Tap Into Your Motivation!
Putting Yourself In Drive: How To Tap Into Your Motivation The one common component in every great success story is motivation: an ever-elusive elixir that..
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Aug 31, 2018Enhancing your job search
How To Bounce Back When The Job Search Gets You Down With a dream job in mind, an updated résumé in hand and responses to..
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Aug 17, 2018Social media can cost…
When 'What Happens In Vegas' Ends Up In Your Job Search What happens in Vegas really doesn’t stay there. That “funny” picture about that..
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Aug 10, 2018Avoid Summer Slump
How To Improve Productivity For Yourself And Your Team This Summer July and August are historically bad months for productivity. It might be the warm..
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Aug 3, 2018Emotional Intelligence at Workplace
How To Develop More Emotionally Intelligent Employees In the quest to develop leaders who will foster a culture of equity and inclusion in the workplace,..
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Jul 6, 2018Hiring the right people?
5 Steps to Hiring the Right People for Your Business "Hire slow, fire fast" is great advice, but it's not always easy to follow. The..
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Jun 29, 2018Ready for Entrepreneurial Success?
4 Entry-Level Jobs That Will Prep You for Entrepreneurial Success Success is a journey, not a destination, so think hard about where to start. Entrepreneurship..
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Jun 22, 2018Simple Work-Life Balance
Work-Life Balance Is Simple. To Succeed at Work, Get a Life. With the right balance of health and business, entrepreneurs can maximize productivity. The Organization..
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Jun 8, 2018Back On Track
How to get back on track when you’re having an unproductive day A rocky start shouldn’t dictate your entire workday. Do these things to reverse..
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Jun 1, 2018Value of Office Communication
Why Office Communication is Highly Valued and Often Ignored A huge number of employees don't trust their bosses, and it's not hard to figure out..
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May 18, 2018General Data Protection Regulation
Five Final Checks To Ensure GDPR Compliance It is just one week until the EU update to General Data Protection Regulation (GDPR) compliance deadline of..
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May 4, 2018Strategic Workforce Tools
Your Workforce Tools Are More Strategic Than You Might Think This is not a typical article about attracting talented job candidates or retention — while..
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Apr 27, 2018AI empowers HR
AI will make HR more Human, Strategic and Innovated Artificial intelligence (AI) is a source of both huge excitement and fear across the HR function...
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Apr 20, 2018Engagement Strategy
Don’t Let ‘Meaning’ Be Missing From Your Engagement Strategy Meaning is one of the five keys in building employee engagement and it may be the..
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Mar 30, 2018Inspire Change In Your…
4 Ways To Inspire Change In Your Employees Have you ever listened to a speech that inspired you so much, you were ready to make..
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Mar 23, 2018Employees Feel and Act…
7 Ways to Incent Employees to Feel and Act as Owners Building accountability into your business culture is a leadership process. It can't be driven..
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Mar 16, 2018Don’t Shuffle People Into…
Don't Shuffle People Into the Wrong Job Just Because They're Already on the Payroll You grow your company by putting proven performers where you need..
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Mar 9, 2018The Best Internal Candidate…
Why the Best Internal Candidate Might Be from an Unlikely Part of the Company Nearly a decade since Gallup released its bible, Strengths-Based Leadership, which..
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Feb 26, 2018Minimise Workplace Negativity
Tips for Minimizing Workplace Negativity To Deal with Negativity in the Workplace, Use These 9 Tips Nothing affects employee morale more insidiously than persistent workplace..
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Feb 16, 2018Fail at Switching Jobs?
This Is the No. 1 Reason Why People Fail at Switching Jobs (and What to Do About It) There's a reason changing careers is so..
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Feb 9, 2018The future Workspace
Why a Coffee Shop Will Probably Be Your Workspace Within 10 Years As the gig economy grows, there are both social and scientific reasons why..
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Feb 2, 2018A Technique To Get…
Didn't Get Your Dream Job? This 1 Technique Could Get You a Second Chance Every job seeker experiences this at least once, if not several..
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Jan 26, 2018Prepare new employees for…
The Best Way to Set New Employees Up for Success Create an onboarding program that's both meaningful and memorable Congratulations; you've just hired a terrific..
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Jan 19, 2018First Hour, Day, Week,…
Do This In Your First Hour, Day, Week, And Month Of Your New Job Getting settled into your new job is the ultimate act of..
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Jan 12, 2018Make 2018 a Productive…
11 Expert Tips To Make 2018 Your Most Productive Year Ever Could eating cake for breakfast and never listening to your voicemail help you get..
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Jan 5, 20187 Ways Modest Leadership…
7 Ways Modest Leadership Increases Team Success When we imagine the traits of successful leaders, whether they are managers, high level executives, CEO's or owners..
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Dec 15, 2017Employee stress during Christmas
Managing employee stress during the festive period More than half of employees feel stressed in the weeks leading up to Christmas, with most calling for..
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Dec 8, 2017HR in 2022
What's HR going to be in 2022? A Study sheds some light... A recent study shows us a glimpse of what HR might look like..
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Dec 1, 2017Appreciating your employees
How to Avoid the No. 1 Reason People Leave Their Jobs William James, the father of psychology, stated that the most fundamental psychological need is..
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Nov 10, 2017Your Impact at Work!
What Is Your Impact? We keep throwing this word around called "impact." Do you know what your impact is and how would you define, discover,..
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Oct 13, 2017Working for small companies
Why You Should Consider Working For A Small Company Eighty-four percent of small-business employees are happy in their current job, according to the 2017 Aflac..
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Sep 15, 2017Lost your Job?
Nine Things You Should and Shouldn't Do If You Lose Your Job Most of us wouldn’t think to associate the words "joblessness" and "fun," but..
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Sep 1, 2017Research on Gender Gap
There’s Still a Gender Gap. How It Varies Depends on Who You Ask According to a survey, there’s a vast space between the views of..
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Aug 25, 2017Top 10 Benefits Of…
Top 10 Benefits Of A Workplace Wellness Program When Google opened up in the 90s it took a unique approach to employee satisfaction. In an..
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Aug 16, 2017Write your first CV
It's all about potential: how to write a CV with no work experience Follow these tips to stand out among competing candidates – from research..
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Aug 10, 2017Friends and Career
Being Too Busy for Friends Won’t Help Your Career Friendship matters. Everything we do to succeed in our careers is improved when we’re supported by..
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Aug 4, 2017Is it time to…
The Best Ways to Reward Employees. Having an effective reward program in place can help solve many of your HR issues. Every company needs a..
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Jul 28, 2017Burnout: exhausted or lonely?
Burnout at Work Isn’t Just About Exhaustion. It’s Also About Loneliness More and more people are feeling tired and lonely at work. In analyzing the..
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Jul 21, 2017People don’t take HR…
People Don’t Take HR Seriously; Here’s Why That’s Dangerous Legacy beliefs like being the bad guy and a lack of strategic vision isolates HR, and..
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Jul 19, 201721st Century, Cyprus –…
Congratulations to our Director Kyriacos Anastasiou who has been selected as one of the 200 entrepreneurs in Cyprus of the 21st Century!!
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Jul 17, 2017Social media data protection
Bosses told to stop snooping on employees' Facebook profiles Bosses should not snoop on employees’ Facebook and Twitter profiles even if their accounts are publicly..
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Jun 30, 2017Career Development
Think Strategically About Your Career Development In a world where the average employee sends and receives 122 emails per day and attends an average of..
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Jun 16, 2017Diversity and Inclusion
Diversity Doesn’t Stick Without Inclusion Leaders have long recognized that a diverse workforce of women, people of color, and LGBT individuals confers a competitive edge..
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Jun 2, 2017Advance Your Career
How To Advance Your Career In A Crappy Entry-Level Job Yes, you can still bring yourself one step closer to snagging that dream job even..
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May 2, 2017Employee Burnout
What causes burnout and how it can affect both the employees and the organisation How HR Can Help Prevent Employee Burnout An engaged workforce. It's..