Head of Property Services Department (Property Development) – Limassol

Job Description

Advance Career, on behalf of our client, a Property Development Organization in Limassol, is seeking to recruit a Head of Property Services;

Responsibilities:
Ensuring after-sales client service and property maintenance;
Work and communication with clients, coordination of expenses with the owners;
Technical support of the sold property, ensuring clients issues are resolved quickly;
Control & management of contractors and suppliers (maintenance, cleaning, etc.);
Providing after-sales service to clients and maintaining relationships with them, client claims management and responsible for client delivery satisfaction;
Selling extra goods and services to clients;
Developing programs to attain maximum customer satisfaction;
Inspection of property (including common areas) for elimination of snags for the purpose of the subsequent delivery of property to clients, leading the snagging process;
Liaison with project managers for extra works required by clients;
Order and control of electrical appliances/furniture etc installations included in the specification of the sold property to client satisfaction;
Documentary signing of delivery acts with clients; maintaining clients database;
Lead, coach and develop a team to increase performance and contribute in achieving business goals, motivation of team members;
Implement the high quality processes in apartment buildings management;
Manage cost and profit of the department, control payments and financial issues;
Preparation of the necessary reporting to the company management.

Qualifications:
Higher construction and / or economic education
Experience in after sales and property management operations
Advanced computer user
Fluent verbal and written English and Russian is a must, Greek is advantage
Eligible to work in Cyprus

Benefits:
An attractive remuneration package will be offered to successful candidate.